We're Here To Help
Thank you for choosing Midwest Made Market! We know that when you order a special piece for a birthday, milestone, or meaningful gift, timing and details matter.
Because each item is thoughtfully created just for you, we want to make sure you have all the information you need before placing your order. If you ever have a question or need help with your order, please don't hesitate to reach out — we are always happy to help.
Order Changes & Cancellations ✨
Can I change my order?
We are happy to help with order changes whenever possible!
Because our apparel is made to order, changes to size, color, quantity, or design details can only be made before your order has entered production.
Please contact us as soon as possible after placing your order, and we will do our best to accommodate your request.
Can I change my shipping address?
We can update your shipping address as long as your order has not yet been processed and the shipping label has not been created.
Please send us your updated address as soon as possible after placing your order. Once an order has shipped, we are unable to change the delivery address.
Can I cancel my order?
If your order has not yet entered production, we are happy to assist with cancellation requests.
Please contact us as soon as possible after placing your order. Once production has started, we are unable to cancel the order because your item has already been created specifically for you.
Production & Shipping 📦
When will I receive my order?
Each item is made especially for you after your order is placed.
Our typical timeline:
✨ Production time: 1–2 business days
✨ Standard shipping: 2–5 business days
Most orders arrive within approximately 1–2 weeks after purchase, depending on shipping carrier timelines.
Need your item sooner? Expedited shipping options may be available during checkout.
Please keep in mind that production times may vary slightly during holidays and peak seasons.
Returns, Exchanges & Order Issues 🤍
Do you accept returns or exchanges?
Because our products are made on demand specifically for each customer, we are unable to accept returns or exchanges due to ordering the wrong size, color, or personal preference.
We recommend reviewing the size chart carefully before placing your order to help ensure the perfect fit.
However, if your item arrives damaged, defective, misprinted, or incorrect, please contact us and we will make it right.
What if my order arrives damaged or incorrect?
We want you to love your order!
Please inspect your item when it arrives. If there is an issue with your order, please contact us right away with:
♡ Your order number
♡ A description of the issue
♡ Photos showing the problem
We will review the issue and work with you on the best solution.
Any order-related issues must be reported within 30 days of delivery to be eligible for assistance.
Product Care Tips 🎀
To help your apparel stay beautiful for years:
♡ Wash inside out with cold water
♡ Tumble dry low or hang dry when possible
♡ Avoid direct ironing on printed designs
♡ Do not use bleach
Following these care instructions helps preserve the quality, softness, and longevity of your garment.
Still Have Questions?
We're always happy to help!
If you have a question before ordering or need assistance with an existing order, please reach out. Behind every message is a real person who cares about making your Midwest Made Market experience a great one.
Thank you for supporting our small business — we truly appreciate being part of your special moments. 💕
♡ Midwest Made Market